Delivery Policy

1. Order Processing & Shipping Time

  • Orders are processed within 2-5 business days after payment confirmation.

  • Delivery times depend on the shipping method selected at checkout.

  • Customers will receive an email confirmation with tracking details once the order has been shipped.

2. Shipping Methods & Costs

  • We offer standard and expedited shipping options.

  • Shipping rates are calculated based on the delivery location and weight of the order.

  • Customers will be able to view shipping costs before completing their purchase.

3. Tracking & Delivery

  • Once an order is shipped, a tracking number will be provided via email.

  • Customers can track their orders through our website or the carrier’s tracking system.

  • Estimated delivery times may vary due to carrier delays or external factors.

4. International Shipping

  • We currently ship to select international locations.

  • International customers are responsible for customs duties, import taxes, or additional charges imposed by their country.

  • Delivery times for international orders vary based on customs processing.

5. Failed Delivery & Incorrect Address

  • If a delivery attempt fails due to an incorrect address provided by the customer, additional charges may apply for reshipment.

  • If a package is returned due to non-collection, the customer will be responsible for any reshipping fees.

6. Lost or Damaged Packages

  • If your package is lost in transit, please contact us immediately at info@gdbm.xyz.

  • If an item arrives damaged, customers must notify us within 7 days of receipt and provide photos of the damaged product for a replacement or refund.

7. Order Modifications & Cancellations

  • Orders may be modified or canceled within 24 hours of placement.

  • Once an order is shipped, cancellations or modifications cannot be made.

8. Contact for Shipping Assistance

For any shipping-related inquiries, please reach out to us at:

By placing an order with GDBM, you agree to the terms outlined in this Delivery Policy.